Shipping policy

Thank you for visiting and shopping at Eagle Furniture. Below are the terms and conditions that constitute our Shipping Policy.

Order Cancellation Policy

Because our furniture is built to order, cancellations are accepted within 3 days of placing the order at no charge.

After the 3-day cancellation period, materials may have already been purchased and used in the construction of your order. Cancellations requested after 3 days will therefore be subject to a 20% restocking/cancellation fee.

Once an order has entered the final stages of production or has shipped, cancellation may no longer be available.

By placing an order, the customer acknowledges and agrees to these cancellation terms.

Shipment processing time
All orders are made to order which can take between 2–4 week Leadtime. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipment confirmation & order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Lost or Damaged Packages

Eagle Furniture is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about our Shipping Policy, contact us at: shipping@eaglemfg.us (270)715-0593